Get in touchwith our team
Questions about a plan, a custom build, or your existing service? Send us a message and it lands straight in our helpdesk, or reach us through any of the channels below.
FAQ
Contact & support questions
Our team monitors tickets and Discord around the clock. Most messages get a first reply within an hour, and urgent infrastructure issues are prioritised immediately.
Use the form on this page and pick the "Sales" topic, or reach out on Discord. We're happy to help you size a plan, discuss custom configurations, or talk through latency requirements.
Absolutely. Tell us your CPU, RAM, storage, and bandwidth needs in the form and we'll put together a tailored quote, including multi-location and high-availability setups.
Our live network status page shows real-time availability across all locations. For account-specific issues, opening a ticket is the fastest way to reach the team.